Needing help with a prescription – Online Service

Click here if you would like to try this service

You can also order medication or nominate a pharmacy on your NHS app – click here

Follow the instructions below to see how to request prescription, it’s super quick and easy to do and it saves you holding on the phone.

Please note – a member of the team will review your request within 2 working days, prioritising those with the most urgent need. If you need more urgent help, call your GP. If your GP practice is closed, visit NHS 111 online or call 111. In an emergency call 999

Step 1

Select the ‘I have an admin’ query button as shown on the picture below, your top option

Step 2

Ensure you have non of the symptoms below before proceeding onto the next step

Step 3

Select what type of admin query you have – in this case for prescriptions, you would select ‘repeat prescriptions’

Step 4

Fill out the boxes on this page to help the surgery understand what medication you are requesting

You can also find more information on prescriptions on our prescriptions page – click here