Medical Issue – Online Service

Click here if you would like to try this service

Follow the instructions below to find on how seek help for a medical issue online, it’s super quick and easy to do and it saves you holding on the phone.

Please note – a member of the team will review your request within 2 working days, prioritising those with the most urgent need. If you need more urgent help, call your GP. If your GP practice is closed, visit NHS 111 online or call 111. In an emergency call 999

Step 1

Select the ‘I want help with a medical issue’ query button as shown on the picture below, your second option

Step 2

Ensure you have non of the symptoms below before proceeding onto the next step

Step 3

This page will ask you to fill out details about your medical issue to help the surgery triage your medical request by a clinician the most appropriate way

Step 4

You will need to let us know in this next step whether the medical issue is for yourself or someone else and continue onto fill out yours/their details