I need to ask the surgery a question / admin – Online Service

Click here if you would like to try this service

Follow the instructions below to see how to ask the surgery a question, it’s super quick and easy to do and it saves you holding on the phone.

Did you know you would also update your personal details by sending us an online request! Quick, easy and simple to do!

Please note – a member of the team will review your request within 2 working days, prioritising those with the most urgent need. If you need more urgent help, call your GP. If your GP practice is closed, visit NHS 111 online or call 111. In an emergency call 999

Step 1

Select the ‘I have an admin’ query button as shown on the picture below, your top option

Step 2

Ensure you have non of the symptoms below before proceeding onto the next step

Step 3

Select what type of admin query you have – in this case you want to ask the surgery a question not relating to any of the queries below, click ‘I need help with something else’

Step 4

Fill out the box on this page to help the surgery understand the question you are asking them, remember to include as much detail as you can