Bewdley Medical Centre
We have now moved into our amazing new Medical Centre, still located on Dog Lane but further up the road. All our telephone numbers for appointments, repeat prescriptions etc are the same.
New Exciting Improvements to our Appointment System
To improve both patient access to our doctors and for continuity of care we will be making some alterations to our appointment system. These changes will take effect from Wednesday the 8th of February 2017.
The new system will ensure that patients who need to see a doctor are seen when they want to be seen providing quicker access to the surgery.
As of the 8th of February, patients who need to see a Doctor will have to phone the surgery to book a telephone consultation with the Doctor who will call them back at an agreed time that day. If necessary, the Doctor will arrange an appointment for you to be seen in the surgery the same day. It will not be possible to book a doctor’s appointment for a future date, as this new system only deals with on-the-day appointments.
If you are registered for Online Patient Access you will be able to book your telephone consultation online, on the same day. Please note that there will NO changes to how you book an appointment to see a nurse or to book into any of our clinics.
As a surgery we feel that this tried and tested system will be fairer for all patients with shorter waiting times and give priority to those who are the most ill and need our services.
So in Summary - how does it work?
- You phone the surgery on the day when you need to be seen and the doctor will call you back at an agreed time
- The doctor will call you back to discuss your problem with you and agree the best way forward
- You may only need advice or a prescription, or you may need to see a doctor or nurse. If necessary the doctor will offer you an appointment the same day
If you are eligible, we still have your flu vaccine reserved at the surgery.
Flu vaccination is still your best option for protection against flu.
DON'T UNDERESTIMATE FLU -
GET VACCINATED, it's not too late.
"Book an appointment on 01299 402157"
During January and February your GP surgery will have additional availability. It's going to be a busy winter ... so help us to help you by being prepared:
Make sure you don't run out of prescribed medicaiton - order on time
Remember colds, flu and most sore throats do not need antibiotics
Your pharmacist can also give you advice and treatment
For initial advice about your symptoms visits:
Message from the NHS Breast Screening Service
All women registered with us and aged between 47 and 70 will receive an appointment for the
NHS Breast Screening Programme between now and May 2017 at Kidderminster Treatment Centre.
Further information can be found here: http://www.bscreen.org.uk/hereford&worcester
Message from Dr Gates
On 29th September 2016, I will temporarily leave Bewdley Medical Centre, to be based at Church Street Practice for the next 12 months. This move is within the Wyre Forest Health Partnership and is not a permanent arrangement.
You may see any other GP whilst I am away, but would encourage continuity.
Wyre Forest Health Partnership
Following the merger in December 2014 of 5 practices and a further admission in December 2015, Wyre Health Partnership now comprises of 6 sites with 40 Partners looking after 73 000 patients, helped by 203 staff!
Clare Nock, Chief Executive Officer, Wyre Forest Health Partnership
'Working together across 6 sites, one valued and committed team, combining innovation and integrity to provide the best possible quality of care for our patients'
Wyre Forest Health Partnership started trading on 1/12/2014. It is, therefore, not possible to declare the average earnings of GPs working at Wyre Forest Health Partnership for the 14/15 financial year; the partnership only existed for 4 months of the year and these 4 months were not typical due to the costs incurred in setting up the new organisation. It is possible to declare that, for the 15/16 year, there were 38 Partner GPs in the Partnership.
Wyre Forest Health Partnership fully intends to declare the amounts for 2015/16 once available.
Allocated Named GP
All patients that are now registered at Bewdley Medical Centre have a named allocated GP who will oversee your care. You are still entitled to see whichever Clinician you choose to. Please see our 'Clinics & Services' section on the left.
The NHS Friends and Family Test
We would like you to think about your recent experience of our service.
"How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?"
Please press the link on the left side of the page to answer.
New Prescription Service
Electronic prescribing is now live at Bewdley Medical Centre! We are pleased to announce that all patients who have nominated a pharmacy can now collect their prescriptions from their pharmacy directly rather than come to the surgery. To set this up, visit your perferred pharmacy and they will set you up. To find out more, please click here for more details or visit the following website http://systems.hscic.gov.uk/eps/patients
Every Appointment Matters
Can You Help?
Since 2005/6 we have seen an increase of an average of 2,700 patients per year attending the practice. This together with the Government’s purse strings tightening and NHS England requiring GP surgeries to provide a wider range of services means that we at Bewdley Medical Centre need your help to ensure continued fair access for all patients to their GP by considering the following:
1. Get the right treatment! – Tell us why you need our help.
- Tell reception why you need to see a Doctor and/ or a nurse. We have specialist Doctors and nurses that are able to assist you.
2. Can’t make it? - Contact us.
- Please let us know if you can’t make an appointment – on average we have 86 appointments a week where patients Do Not Turn Up – these appointments could have been given to you!
3. Under Chronic Disease Specialist Nurse? – Tell us
- If you are normally cared for by a Chronic Disease specialist nurse (Asthma, COPD or Diabetes) - maybe they would be better suited to see you?
4. Would a phone consultation be sufficient?
- If you need to ask your doctor a question or discuss a result, save time and book a phone call with your GP.
5. It is worth waiting for!
- A routine appointment with your own GP is proven to result in a better experience for the patient rather than an emergency appointment with a doctor you don’t know.
Thank you for your continued support.
You can follow us on Twitter @bewdleydoctors or Twitter.com/bewdleydoctors