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 Welcome To

 

 

 Bewdley  Medical Centre

 

 

 

 

 

Additional Appointments

The surgery is offering some additional GP appointments on a Monday evening,  which your Dr can book you into following a telephone call.  In addition we have some GP appointments available at Kidderminster Medical Centre on a Tuesday and Thursday evening staffed by GPs from across Wyre Forest Health Partnership which again your GP can book you into

 

Telephone Line Options for 01299 402157

 

To direct patients to the right department, we have upgraded our telephone options as follows;

 

Option 1 - District Nurses

Option 2 - Medical Secretaries (Tuesday - Friday only)

Option 3 - Test Results

Option 4 - Home Visits

Option 5 - Blood Tests, Nurses and Long Term Condition Letters

Option 6 - Doctor and Advanced Nurse Practitioner Telephone Consultation Appointments

Option 7 - Other Enquiries

 

We appreciate that this is a change, however it will enable patients to speak to the correct staff promptly.

 

 

 

Improvements to our Appointment System


To improve both patient access to our doctors and for continuity of care we will be making some alterations to our appointment system. These changes took effect in February 2017.

 

The system ensures that patients who need to see a doctor are seen when they want to be seen providing quicker access to the surgery.

 

Patients who need to see a Doctor will have to phone the surgery to book a telephone consultation with the Doctor who will call them back at an agreed time that day.  If necessary, the Doctor will arrange an appointment for you to be seen in the surgery the same day. It will not be possible to book a doctor’s appointment for a future date, as this new system only deals with on-the-day appointments.

 

If you are registered for Online Patient Access you will be able to book your telephone consultation online, on the same day.  Please note that there will be NO changes to how you book an appointment to see a nurse or to book into any of our clinics.

 

As a surgery we feel that this tried and tested system will be fairer for all patients with shorter waiting times and give priority to those who are the most ill and need our services.

 

So in Summary - how does it work?

  • You phone the surgery on the day when you need to be seen and the doctor will call you back at an agreed time
  • The doctor will call you back to discuss your problem with you and agree the best way forward
  • You may only need advice or a prescription, or you may need to see a doctor or nurse.  If necessary the doctor will offer you an appointment the same day


 

GP Working Days


Which days to call to get an appointment with your preferred GP.

 

 

Mon

Tue

Wed

Thu

Fri

Dr Barth

 

 

Dr Davis

 

 

Dr Forbes

 

 

Dr Green

 

Dr Elliott

 

 

Dr Gates

 

 

Dr Kneebone

 

 

 

Dr Montandon

 

Dr Sutton

 

Dr Shand

 

 

Dr Wood

 

 

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