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Bewdley Medical Centre

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 Welcome to

 Bewdley  Medical Centre

 

 

Bewdley Medical Centre

 

 


 

Changes to E-consultation

Contact us online

 

 

The way you contact us online about a medical, administrative or prescription issue is changing slightly.
From Wednesday 18th Nov - instead of using askmyGP, you will need to access our online service by clicking here:

Answer a few short questions and we will get back to you within 2 working days.
Please do not use this online patient access for urgent or emergency requests as requests will only be dealt with during office hours and will not be dealt with on the weekends (Saturdays and Sundays) or on bank holidays.
Please contact 111 during out of hours or 999 for emergencies. More info to follow on FB and our website.

 

 

 


 

FLU Vaccination - BOOK YOURS NOW!

 

 


If you are:

  • pregnant,
  •  65 years or Over,
  •  a child aged 2-3,
  • Live with someone who's at high risk of coronavirus (on the NHS shielded patient list) or you expect to be with them on most days over winter
  • Receive a carer's allowance, or you are the main carer for an elderly or disabled person whose welfare may be at risk if you fall ill
  •  Obese (with BMI>40),
  • With the additional risk of severe consequences of COVID to our Black, Asian and Minority Ethnic  (BAME) patients, it is particularly important that you take up this flu vaccination offer this season if you fall into one of the eligible patient groups listed,
  • Health and social care staff employed by a registered residential care/nursing home or registered domiciliary care provider and health and care staff employed by a voluntary managed hospice provider, 
  •  OR suffer from asthma, diabetes or immunosuppression, have a heart, kidney or lung condition, have suffered a stroke or transient ischaemic attack,

you are considered at greater risk from flu and the implications can be serious. 

 

The demand for vaccination this year will be extremely high so please ensure you book your appointment and reserve your vaccine.

• Appointments are available from 19th September


• Strictly APPOINTMENTS ONLY - NO WALK INS.

 

Flu vaccination is available to our eligible patients every year at the surgery to help protect them against flu and its complications.

 

Due to COVID, we are expecting greatly increased demand for flu vaccinations in the coming months, and with the COVID threat, it is our absolute priority to help our patients stay fit and healthy during the coming winter months.  We would like to take this opportunity to reassure you that the surgery has measures in place to ensure that our patients feel safe when attending for their appointments. To ensure that we are able to maintain social distancing we ask that when you attend for your appointment you arrive at the appointed time you have been given, and that you wear a facemask or covering.  All of our staff will be wearing PPE and will be signposting you where to go when you arrive.

Take action today and BOOK your FLU appointment! 

You can book online, or by calling your surgery


Flu Vaccination

Flu vaccination  is available to our eligible patients every year at the surgery to help protect them against flu and its complications.


Due to COVID we are expecting greatly increased demand for flu vaccinations in the coming months.


More than ever, during the Covid threat we want to give our eligible patients their flu jab; we have planned our capacity to be able to give this important protection to our patients, here at the Surgery.


Delivery of our Flu Vaccinations are expected week commencing 21st September.


The Surgery will be holding flu clinics at weekends along with weekdays throughout September and October.


Those eligible patients who are over 65 or those who are in the at risk category due to a long-term health condition, will be able to book their appointment online or by contacting the surgery from Monday 10th August.

 

It is our absolute priority to help our patients stay fit and healthy during the coming winter months, and patients can be reassured that the Surgery has measures in place to ensure that patients feel safe when attending for their appointments. Our staff will be wearing Personal Protective Equipment and patients will be asked to wear a face covering or mask.

 

Following the recent Government announcement that the flu vaccination will be expanded to include patients aged 50-64, we await further guidance. Once vaccination of the most ‘at-risk’ groups is underway, the Department of Health and Social Care will work with GP Practices to open the programme further to invite eligible patients. We will be pleased to offer these vaccinations too at the surgery, as soon as the rules are known.

 

For more information please click here

 

 


 

We recognise the challenges faced within families during the Covid 19 period has exacerbated the challenges families face in bringing up children.  There are times when a family needs help and support. Early help means providing support as soon as a problem emerges, at any point in a child’s life, from pre-birth through to teenage years.

 

 

Here to Help  is part of Worcestershire’s response to Covid19. Information is available through their website:  Here2Help Website http://www.worcestershire.gov.uk/here2help

 

or call 01905 768053.

 

Here2help Supporting Happy Parental Relationships Website contains a range of self-help information and links    http://www.worcestershire.gov.uk/info/20793/here2help_supporting_happy_parental_relationships

 

 

 


 

Help Us to Help You

 

Our Reception team are struggling to meet demand during this unprecedented time. Please, we urge you, if you have the ability to go online - please register on Accurx - this is an e-consultation platform - you will be responded to by a clinician.

 

It is very easy to use - for more information or to register, click on the link follow the instructions: 




 

 

CORONAVIRUS

 

 

 

IMPORTANT NOTICE 

 

COVID-19: protecting our patients and staff

 

 

Please do NOT enter the building:

  • unless you have a pre-booked appointment
  • if you are experiencing symptoms of covid-19
  • if you are living with or have been in contact with someone who has covid-19 

 

If you need a particular service from Reception such as, but not limited to a sample pot or to collect a prescription, you will need to contact the surgery first by either Accurx (see below), email (wyreccg.bewdleymedicalcentre.nhs.net) or telephone (01299 402157, option 1).  

 

Attending an appointment

When attending a confirmed appointment, you will need to follow these simple steps at the patient check-in screens:

1. Sanitise hands

2. Select date you were born

3. Select the month you were born

4. Select the first letter of your surname

5. Confirm your appointment

6. Sanitise hands

 

If you do not check in at the check-in screens, then our clinicians will not be informed of your arrival and therefore you may not be seen.

 

Changes to current appointments

We will be converting long term condition (LTC) appointments such as but not limited to diabetic, COPD, rheumatoid arthritis and mental health reviews from face to face appointments to telephone consultations. Reception will contact you to advise you of any changes.

 

Suspended services

During the COVID-19 outbreak, we will be temporarily suspending services such as but not limited to, minor surgery and NHS Health Checks.  For more information please visit our website or contact Reception via email or phone.

 

 

Please be assured that Bewdley Medical Centre, as part of the Wyre Forest Health Partnership, are together closely monitoring the COVID-19 outbreak and are adjusting our clinical and operational service to help keep you and our staff safe.​

 

Please follow us on Facebook or our website for regular updates.​

Updates are also available from https://www.nhs.uk/conditions/coronavirus-covid-19/

 

 


 

BEWARE OF SCAMMERS

 

There is heightened coverage around the recent Coronavirus outbreak around the world, which is now severely impacting on the UK and the NHS. 

 

Unfortunately fraudsters are targeting these circumstances to take advantage of public fear and concern

 

We have been made aware that our patients are receiving phone calls, texts and letters from fraudsters. They will try and obtain your personal details and in particular your NHS number.

 

Scammers are sophisticated, opportunistic and will try many ways to get the information they want. They often target the vulnerable.

 

If you are suspicious, do not give any details over the phone, hang up and then ring your GP Practice to confirm.

 

 

 


 

Important information about the coronavirus (COVID-19)

The NHS across Worcestershire and Herefordshire will be better prepared for outbreaks of new infectious diseases, if the public follows Public Health England advice.

 

The NHS has put in place measures to ensure the safety of patients and staff which may mean your patient experience is subject to change.

 

The Chief Medical Officer announced on Friday 13 March that the country is moving into the ‘Delay’ stage of the response to coronavirus (Covid-19).

 

The new advice issued by the Chief Medical Officer is to stay at home for 7 days if you have either:

• a high temperature or

• a new continuous cough

 

Do not go to a GP surgery, pharmacy or a hospital. You do not need to contact 111 to tell them you're staying at home.

 

Use the NHS 111 online coronavirus service if:

• you feel you cannot cope with your symptoms at home

• your condition gets worse

• your symptoms do not get better after 7 days

 

Only call 111 if you cannot get help online.

 

Stay At Home advice can be found here.

 

Everyone is being reminded to follow Public Health England advice to:

• Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.

• Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.

• Avoid touching your eyes, nose and mouth with unwashed hands.

• Avoid close contact with people who are unwell.

 

Information remains subject to regular change and updates. More information can be found on the NHS website here

 

 


 

PRESCRIPTIONS - Advice for patients

 

Due to the current situation with Covid-19 the Pharmacy is experiencing an extremely high volume of requests. The prescriptions ordering line has been inundated with early requests, please do NOT order your medication before it is due. 

 

Please also note that prescriptions may take up to 3 working days to process, possibly longer. Please do not visit the pharmacy before this as your prescription will NOT be available. Thank you for your cooperation and support of our community pharmacies.

 

 

 


 

Get more control of your health and care

Get the NHS APP

  • Book and manage appointments at your GP Practice
  • Securely view your GP medical record
  • Order your repeat prescriptions
  • Check you symptoms, get instant advice and more

www.nhs.uk/nhsapp

 



Failing to turn up to an appointment – don’t be a DNA

 

A DNA is someone who “Did Not Attend” an appointment at the surgery and did not tell us beforehand. The Doctor or Nurse were waiting, but the patient did not attend.

 

DNAs are a serious problem for the NHS. Research shows that around 13 million GP appointments and 6 million practice nurse appointments are missed each year.

 

At Bewdley Medical Centre, on average, in the last 6 months, 207 patients DNA appointments each month, that’s nearly 2,500 appointments each year.

 

If you are unable to attend your appointment, please let us know as soon as you can, it only takes a phone call. Just telephone 01299 402157 and tell us you are unable to attend.  We can then offer that appointment to another patient.

 

Thank you for your cooperation

 

 


Patient Access

E-consultation should not be used for booking an appointment online.  If you wish to book an appointment online please do so via: Patient Access

 

patient access logo

 

 


 

GP Working Days

 

 


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