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Bewdley Medical Centre

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Worried about a child?

'Safeguarding children is everyone's business'.


Family Front Door

Welcome to Children's Social Work Services

The Family Front Door, Initial Contact and Referral Team is the central point for all referrals for children and young people aged 0 to 18 years and living in Worcestershire where there is safeguarding or child protection concerns for them.


This team receives referrals from professionals, members of the community, family members, children and young people directly. Please contact the Family Front Door directly telephone 01905 822666

Children's Social Care respond to levels of need identified at level 4 of the Worcestershire LSCB levels of need guidance.


Please refer to the Worcestershire LSCB levels of need guidance for support in identifying the levels of need a child or young person has and the right referral pathway for that child or young person.


If you have an immediate concern about the safety and welfare of a child please phone the Family Front Door directly on 01905 822666. You will be required to submit the information on a referral form following this as per the WLSCB procedure.


If you have a child protection concern outside of normal office hours please contact our out of hours emergency duty team (EDT) telephone 01905 768020



In an emergency

If you have reason to believe that a child or young person is at immediate risk from harm contact the Police on 999 




Don't wait until you are certain if you are worried about a child. Contact our free helpline service to speak to an NSPCC counsellor 24 hours a day, 365 days a year.


We will listen to and assess your concerns - whether about your own child, a family member, neighbour or child in the community - and can take action on your behalf if a child is at risk.


If you think a child is in immediate danger, contact us straightaway or call the police on 999.


Please visit the NSPCC website for more information: www.nspcc.org.uk/

Ways to contact NSPCC

Telephone 0808 800 5000

Text 88858

Email help@nspcc.org.uk



thinkuknow website


Thinkuknow is the education programme from NCA-CEOP, a UK organisation which protects children both online and offline.





"The world is not a dangerous place because of those who do harm but.....beacuse of those who witness harm and do nothing"

Albert Einstein



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